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सब कुछ एक जगह: Welockin सेट करना, अपना खाता संभालना, ख़रीद से जुड़ी दिक़्क़त सुलझाना, और चीज़ें ठीक करना जब वे ठीक से न चलें.

The FAQ answers most questions in depth; this page is the map to the right one.

Getting started

Your account

Verifying your email

When you create an account, we email a short verification code to the address you signed up with. Enter it in the app to confirm the address is yours. If it hasn’t arrived after a couple of minutes, check your spam folder, then request a fresh code from the same screen in the app; codes expire, so always use the most recent one.

Purchases & licence

• The free trial. Every subscription starts with a free trial of the full product: three days on the monthly plan, seven on the yearly. Cancel before it ends and you pay nothing.
• Subscription or lifetime. Welockin is sold as a monthly or yearly subscription that renews automatically until you cancel, or as a one-time lifetime licence: one payment, nothing to renew. Either way it covers all your devices, updates included.
• Cancelling a subscription.Bought on Windows or macOS? Cancel from the app’s Settings. Subscribed on iPhone or iPad? Use your Apple subscription settings. Cancelling stops the renewal. You keep access until the end of the period you paid for.
• Refunds. Handled through the store you bought from, and a full refund revokes the licence. The details are in the Terms of Service.
• Purchase not showing up? The support page walks through the usual causes.

Troubleshooting